La Quinta by Wyndham Jacksonville Butler Blvd

Hotel was quiet. Had a neighbor that had his music playing loudly, shouting, slamming doors. I asked the staff to be moved but because of the holiday the hotel was full. MJT address the issue & not one sound come from that room the rest of my stay. MJT addressed my issue.

The check-in processes. The staff made sure not only everything was in order, but also made sure that our room had everything that we needed. Also, explaining to us the different doors that we could use going in and out of the hotel.

Location

ALL staff members, including housekeeping, were friendly and very helpful. Although the building is not new, it is well kept and has a pleasant aroma. The included breakfast was fairly hearty - hard-boiled eggs, a variety of cold cereals, apples, yogurt, bagels, bread/toast, DIY waffles, apple and orange juices, coffee, assorted teas. The room was quiet and clean, with a refrigerator and microwave, and the bathroom was very clean. Closet space was adequate, and an iron and ironing board were also stashed in the closet. The A/C worked very well, and the bed was QUITE comfortable.

I arrived around noon, much earlier than posted check-in, and the extremely gracious front desk staff immediately found a room that was ready. Customer service on point! The room, 402, was clean, airy, fresh-smelling, and borderline chilly. (I like chilly.). The water pressure was ample at 8:00 in the morning, and the hot water flowed abundantly. The bedding was spotlessly white and luxuriant. This is a La Quinta?? Well done, Team Jacksonville for stepping up!